FAQ

 What is Super Healthy Foods all about?

We provide delicious food & ingredients for your lip smacking recipes from wide range of best quality handpicked products like nuts, seeds, nutritional powders, chocolate derivatives, spices Masala blends etc.

 Do you source from only India or it’s globally?

We operate globally in multiple regions with multiple product divisions and that’s the USP of our brand-to get the right on the table what we eat from the best source around the world using our vast experiences & sources to achieve the same.

 How do I register?

You can simply follow the link mention.

Register

You can also become a dealer on our website for special offers however u need to be a regular monthly buyer to remain a dealer for our company

 Is there any charges for registration?

No Charges

 Do u deliver to my location?

We are currently delivering to all the locations in India.

 What are the delivery charges or orders?

Delivery charges are a nominal fee depends upon location to location.Once u checkout shipping and delivery charges will be reflected. All orders placed above 1500/- will be eligible for free delivery.

 

 How do I create my account?

Go on the link mention on our website or simply call our customer care executive on

Register

What is the minimum order value? All orders above 50k can be discussed with our sales representative or you can simply buy online through our online SHF store

 Which payment methods are accepted?

We accept payments through Credit card, Debit card, Net banking, Paytm, google pay, Bhim UPI, Cash on Delivery

 How long will the delivery take?

Generally, it takes 3 to 5 days depending upon on location.

 How can I track the status of my order?

You can simply track your order through online or through the link shared with you after you place an order.

 How secure is the shopping on the website?

Yes we save all data on our company owned severs & they are auto deleted every month for secure purposes

So be rest assured all the data and details are kept confidential and well protected.

 Is my data and confidentiality protected?

Yes we save all data on our company owned severs & they are auto deleted every month for secure purposes

So be rest assured all the data and details are kept confidential and well protected.

 Can I place a return on my order?

Goods once sold cannot be returned, unless you have some quality issues which can be discussed with our customer care.

 When will I get my refund?

Once the problem is escalated and resolved, the refund will be initiated in 5-7 working days.

 How can I cancel my order?

Order once placed cannot be canceled.

 What if I have complaint regarding my order?

You can call on customer care or mail us simply with your grievances & our team will be happy to help you.

 How can I be sure that the product order I placed is of good quality?

We are an FSSAI & HACCP certified company with ISO certification of standards & ensure best product quality for the best cost paid by our clients & customers.

 Can I change the delivery address after placing the order?

No

 What if I don’t receive the order in the given scheduled time?

Generally, the delivery reached in the scheduled time, if an unforeseen delay occurred, our team will inform you about the unexpected changes and will be happy to help you.

*DIDN’T FIND THE ANSWER?*

Kindly check the FAQ above.If your query is of urgent nature and is different from the set of questions then do write to us at “superhealthyfoods2018@gmail.com” or call us on 9930234713 between 10 am & 6pm on all days excluding Sunday and public holiday to get our immediate help.